We regard the protection of personal information as a social responsibility, and strive to manage and operate our website so that customers can use it with peace of mind and worry free.
Scope of application of personal information processing
When customers use nellbons.com (hereinafter referred to as "the website") to purchase products, contact us, subscribe to e-mail magazines, etc., the processing of personal information will be applied. Personal information collected when customers using this website will be managed in accordance with our Personal Information Handling Policy.
Purpose of use of personal information
In addition to the purpose of providing services on this website, we may use personal information and order information collected from customers (including information related to customers' order history) for the purposes set out in the following items. We will not use your personal information for purposes other than providing services on this website or for the purposes specified below.
When introducing our products and services to customers
When the company handles the order procedure on behalf of the customer, confirms the order content, and changes the procedure
When responding to customer inquiries
Ask customers to provide their opinions and impressions of our services
For purposes for which the company has contacted the customer individually and obtained individual consent
Create statistics by customer attributes (age, address, etc.)
Provide and display information and services that match each customer's preferences
Safe management of personal information
In order to ensure the accuracy and security of personal information, we will take reasonable security measures for access management of personal information, restrictions on taking out methods, unauthorized access, leakage, loss, destruction, tampering, etc. In addition, in the event of an accident such as leakage of personal information, we will promptly take appropriate measures, including measures to prevent recurrence.
Storage of personal information
The company may delegate work to the extent necessary to achieve the clearly stated purpose of use. In this case, we will properly manage and supervise the subcontractor.
(Subcontractors include shipping companies, direct mail printing companies, collection and sales companies in the case of non-payment, etc.)
Disclosure of personal information to third parties
We will not provide or disclose personal information to third parties such as other businesses or individuals without the individual's permission. However, this does not apply in the following cases.
When the person providing the information agrees
When public institutions such as government agencies require disclosure by law
When disclosing personal information to business partners in connection with the operation of this website. However, in this case, the information disclosed is limited to the necessary scope, and the disclosure party is obliged to manage personal information through contracts, etc.
When customers visit this website, the company will identify information terminals such as computers, mobile phones and smart phones used by customers in order to browse, improve the convenience of this website, publish advertisements, obtain statistical data, etc. Cookies and personally identifiable information (collectively "cookies") will be sent and recorded on the hard drive. Cookies do not contain any of your personal information (name, address, email address, phone number). We will use the acquired cookies together with customer information to the extent necessary to achieve the purpose of use described in "Purpose of Use of Personal Information".
Customers can select settings related to sending and receiving cookies from "Allow all cookies", "Reject all cookies", "Notify user when a cookie is received", etc. Please note that if you choose to refuse the setting of all cookies, you may be restricted from using various services on the Internet, such as being unable to receive services that require authentication.
Other Confirmation Items Regarding Internet Privacy
Please keep in mind that if you voluntarily disclose personal information on publicly accessible internet forums or otherwise, that information may be collected and used by others. If you post your email address, you may receive unwanted messages based on the information posted there. Customers must be aware that they transmit information at their own risk.
Third-party websites and services that can be accessed through this site, or companies that collect personal information through sweepstakes, promotions, etc., have their own privacy and data collection rules, independent of our company. We have no obligation or responsibility for the terms and activities of these independent third parties.
Changes and Notifications of Processing of Personal Information
Due to the company's business needs, the implementation of new laws and regulations, and the revision of existing laws, the company may change the content of personal information processing without prior notice. If we change it, we will post it on our website and let you know. Please check this page for the latest content when using it.
Disclosure, Correction and Deletion of Personal Information
If the customer requests disclosure, correction, etc. or suspension of use of personal information, the company will respond promptly after confirming the customer's identity in accordance with the procedures prescribed by the company.